PRIVACY POLICY

Welcome to breezehold.shop (hereinafter referred to as “this Website”). We place great importance on your privacy and shopping experience. This Privacy Policy and Shopping Terms document outlines how we collect, use, and protect your information, as well as the procedures regarding orders, shipping, returns, and refunds. Please read this document carefully before using this Website.

1. Information Collection

When you shop on this Website, we may collect the following information:

Personal Information: Name, email address, contact phone number, and shipping address.
Payment Information: Credit card or payment platform details (used solely for transaction processing; we do not permanently store complete payment information).
Transaction Information: Order details, purchase history, and delivery status.

Purpose of Use:

To process and ship your orders
To provide customer support
To improve our website services

2. Information Protection

We are committed to employing reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, or misuse.

3. Shipping and Delivery
   Shipping Origin: United States
   Order Processing Time: Orders are processed on the same day they are confirmed.
   Shipping Time: Standard shipping is estimated to arrive within 2 business days.
4. Returns and Refunds
   Return Period: Return requests may be submitted within 30 days from the date you receive the merchandise.
   Refund Processing Time: Refunds will be credited back to your original payment account within approximately 3 business days after the return is confirmed.
   Return Conditions: Items must be returned in their original packaging and in their original, intact condition.
5. Special Notice

Due to sustained operating losses, this merchant has decided to conduct a liquidation sale at a loss. Please be advised that some items may be sold at extremely low prices. By making a purchase, you are deemed to have understood and accepted these terms and the associated risks.

6. Privacy Policy Updates

We may update this policy periodically; any updates will be announced on this page. Please check this page regularly to stay informed of the latest policies.

7. Contact Information

If you have any questions or need to initiate a return, please contact us via the following method:

Email:vivian.woo@breezehold.shop